Get in Touch
Service, support, and partnership inquiries. Response timing depends on inquiry type, published support coverage, and any applicable service agreement.
Send a Message
Complete the form below and a member of our team will review your inquiry. All fields marked with an asterisk are required.
Contact Information
General Inquiries
contact@gemcybersecurityassist.comSecurity Operations
security@gemcybersecurityassist.comMain Office
+1 (401) 702-2460Published Support Hours
Monday – Friday 8:00 AM – 6:00 PM Eastern Time
Registered, operating, or mailing address details are provided in applicable contracts and verified business documentation rather than inferred from this contact page.
Security Incident Contact
Active security incidents and urgent triage requests
Active clients should use the escalation contacts and service levels stated in their signed agreement. The public contacts below may be used to request triage, but do not create a guaranteed 24/7 response commitment unless a contract expressly provides it.
Public Phone
+1 (401) 702-2460Security Email
ir@gemcybersecurityassist.comFor immediate danger or criminal activity, contact local emergency services or the appropriate national cybercrime reporting authority.
Response Expectations
Public response times are targets, not service-level guarantees. Contracted response targets and escalation windows are controlled by the applicable signed agreement.