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GEMEnterprise
Service scope

Managed Threat Monitoring

Monitoring, triage, and escalation support for eligible client environments under a documented statement of work.

Potential capabilities

  • Approved telemetry and alert-source onboarding
  • Triage criteria and escalation routing
  • Periodic reporting and control review
  • Named operational contacts and support windows

Activation requirements

  • Verified authority over the monitored environment
  • Approved data sources and retention terms
  • Confirmed staffing or provider coverage
  • Signed scope, exclusions, and response targets

Public description, not a service-level agreement

Availability, coverage hours, personnel, providers, response times, deliverables, exclusions, data handling, and fees are established only by an approved proposal and signed agreement. This page does not promise continuous monitoring, a fixed activation time, certification, recovery success, or a particular outcome.

Request a scoped assessment

Tell us the environment, objective, jurisdiction, timeline, and current constraints. The team will confirm whether the service can be offered and under what conditions.

Contact GEM