Request-only catalogue item: this page does not confirm current availability, provider coverage, licensing, checkout readiness, price, fulfillment, subscription activation, inventory, SLA, refund terms, or a guaranteed outcome.
Monitoring
Scope required
24/7 Threat Monitoring Service
Proposed monitoring engagement. Coverage hours, telemetry, staffing, alert delivery, escalation, response targets, providers, and reporting are confirmed only through a signed service scope.
Delivery
Confirmed after operational review
Timing
Confirmed in the approved scope
No payment or external checkout should be used until GEM confirms the seller, provider, final price, scope, terms, and fulfillment path in writing.
Catalogue status
Enquiry and verification required
What GEM must confirm
Operational provider and accountable service owner
Exact scope, deliverables, exclusions, and dependencies
Final price, taxes, billing, cancellation, and refund terms
Data handling, security, retention, and access requirements
What the customer must provide
Contact details and the intended business outcome
Evidence of authority over systems, accounts, or assets in scope
Relevant jurisdiction, timing, environment, and current constraints
Acceptance of the final written proposal and service terms
Request a written scope
GEM will confirm whether the requested offering can be delivered and provide the applicable terms before any payment, sensitive-data transfer, or activation.